Rakuten Trade FAQs

(This article is prepared by Rakuten Trade. I just made some layout adjustment.)

1. What are the differences between Rakuten Trade and other brokers?

Rakuten Trade is Malaysia’s first and only full-fledged online equity broker. This means that their clients can sign up, trade, settle their transactions, read reports and get trading ideas plus earn rewards all online. This also means that Rakuten Trade clients are not affected by the MCO or being stuck at home. Other key differences are that you

– Pay the lowest brokerage rates in town irrespective of the type of trader you are.

– Get access to trading platform that is not just a white labelled platform but one designed specifically for the individual traders (and not the corporates).

– Receive instant gratification when you trade and get RT points.

– Get access to trading ideas from both Kenanga Investment Bank and Rakuten Trade as well as educational materials to help you become a savvy digital trader.

2. Is Rakuten Trade Safe?

Yes, Rakuten Trade is licensed by Securities Commission Malaysia and holds a restricted Capital Market Services License (“CMSL”) to deal in listed securities and to provide investment advice.

3. Are there any Rakuten Trade branches?

No, because it is a fully online equity broker, there are no branches for you to visit. Their customer service team though can be reached via email, phone, social media and via their website chatbot.

4. How much will it cost to open a trading account with Rakuten Trade?

Rakuten Trade currently doesn’t charge a fee for account opening and has no plans to change this. Sign up here.

5. How fast can I trade after I submit my application?

Rakuten Trade will process within 2 business hours (subject to information submitted, credit checks and information provided). It usually takes longer to process on Mondays due to the high number of weekend applications.

6. I heard there is an interest earned even though I do not trade.

Yes, based on your unutilized cash balance, you can earn 1.75% p.a. calculated on daily rest, credited monthly into your account.

7. What is the usage of RT Points?

You can convert your RT Points to BIG Points/ BPoints/ BonusLink Points (1point to 1point conversion).

8. Anything else I should be aware of?

– Your dividend payout will take additional 3-5 working days to process.

– Need to inform Customer Service 10 working days ahead if you want to go for AGM/EGM.

– Cannot apply IPO.

– You can earn extra RT points if you refer your friends and family.

You can also refer to this article for common questions on Rakuten Trade.

Referral link

Below is the referral link to Rakuten Trade. As I am involved in Rakuten Trade Educator Program, by clicking on this link, I may gain referral rewards from your registration with the platform once certain condition is met. (2022: I am not longer involved in the Educator Program).

If you think I have done a good service in explaining the topic, please click on the link below if you are interested to register. Otherwise, you can always search Rakuten Trade Malaysia with Google and register yourself.

Rakuten Trade: Link here

*You may earn 500 RT points when you open an account or other account opening rewards being offered by Rakuten Trade. You may choose only one of them.